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For all your queries and suggestions, use Helpdesk

gmail

In your times of need remember to call the Helpdesk.

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47 thoughts on “For all your queries and suggestions, use Helpdesk”

  1. Hi
    I recharged my account yesterday by scanning the OR code through my bank app but the recharge did not reflect in my Tata Sky account. My bank account had already been debited..

  2. Sir, my Tata sky receiving no Signals. Even though weather is fine it is saying as due to bad weather. My RMN is 9705102123. Subscriber No. 1109300259. Please solve the issue immediately. No response from the local people.

  3. My tata sky not working from 20/09/2017 . When I switched on my T.V. & Tata Sky that time show in my T.V. screen that due to weather problem tata sky not work properly, but weather was fine. My Tata Sky Subscriber I.D. 1098894098 & Mobile No. 9830316037. Immediately solve my problem otherwise I quit from TATA Sky.

  4. My Tata sky remote is not working properly… So what to do…? Shud I go for new one or it’s repairable… Where to send..? If new one from where I have to buy?

  5. Typical to call on given customer care number 18002086633 as it says customer is busy on another call, , incidentally if the no. connects the so called IVR is not working in proper manner and while waiting for customer care coordinator to connect it takes as long as indefinite time….means you have to disconnect the call.
    FRUSTRATING

  6. I neither have Facebook nor Twitter account. I never intend to have one either. Is there no other way to reach Tata Sky? For everything your auto response seems to parrot Facebook and Twitter.

  7. Sir.. Your service is satisfactory.. But I want to suggest you to show the movies posed in various Film Festivals…like Goa Film Festivals, Kannes Film Festivals, Oscar winning movies and even world class movies in different languages having sub-titles in English.. As those movies involve the remote issues and different subjects which may give rise to knowledge about tradition, culture, problems, trending issues etc. all in the different countries of the world… I have enjoyed the channel UTV world movies which has broadcasted the award winning world movies… but now, that channel is shut off.

  8. Hopeless company. I’m do pissed off with the pathetic service levels of Tata sky. Tollfree always disconnects, my Tata sky app always stops when you raise a requeat.. chat box never works.. helpfldesk query doest not gets a reply.. emails go unnoticed .. never thought a Tata company can be that unprofessional. Shame on you..

  9. SIR, I HAVE BEEN TOLD BY YOUR CALL CENTRE ON 26.08,17 FOR YEARLY SUBSCRIPTION CHARGE OF RS.1940+20 WILL MAKE THE SAME CHANNELS TO CONTINUE FOR 1YR. BUT AFTER RECHARGING ON 27.08.17 THROUGH ONLINE, MY SUBSCRIPTION IS ONLY UPTO MARCH 20. REQUEST TO KINDLY RECTIFY THE DATE UPTO 26.8.2018. HOPE I WILL GET REPLY SOON.

    ALSO, I WOULD LIKE TO CHANGE MY RECOMM. MOBILE NO. TO 8762325248 & 9685456587

    AS PER SEVERAL CALLS REGARDING ABOVE FROM YOUR END, I HAVE RECHARGED ELSE I WOULD HAVE DISCONTINUED UR SERVICES.

    HOPE I GET POSITIVE REPLY.

    REGARDS

    PRASANNA KUMAR

  10. People are not responding for my problem i am not getting the channels what they have mentioned while taking i have taken hd dhamaka connection i am explaining my problem to your marketing manager and marketing personel they are not listening to my problem and they are arguing with me and disconnecting my phone but i am not getting toll free number connected after trying several times i am calling for your marketing team they are not responding and disconnecting my phone kindly arrange to solve my problem thank you

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